Returns

We offer a 30-day returns policy.

Unfortunately, gift wrap, greeting cards and unframed paper prints are not eligible for returns or refunds.

To be eligible for a return, your item must be in the same condition that you received it and returned in its original packaging.

If you received a free gift with your purchase, and the returned item was the only qualifying purchase, the complimentary gift must also be returned or its retail value will be deducted from your refund.

To request a return, please email wendy@wendybelldesigns.com with your order number, the reason for the return and, where appropriate, supporting photographs.

Once your return has been approved, Wendy Bell Designs will arrange a fully insured courier collection.
The cost of the return courier will be deducted from any refund or taken into account as part of any exchange, where applicable.
We do not accept returns sent independently without prior authorisation.

Damaged or Faulty Goods

Damaged or faulty goods must be reported within 48 hours of receipt.
Please email wendy@wendybelldesigns.com with photographs and a description of the issue.
Where an item is confirmed to be faulty or damaged in transit, we will arrange collection (where required) and offer either a replacement or a refund.

Non-Returnable Items

• Gift Wrap
• Greeting Cards
• Unframed Paper Prints
• Sale or Discounted Items